Returns

We want you to be completely satisfied with your online purchase, and we want you to get the most out of your Vitality 4 Life product.

We are proud to offer a 30 Money Back Guarantee, including free returns on all of our products in the store. This means if you are not entirely satisfied with your Vitality 4 Life product you can return it to us free of charge within 30 days for an exchange or full refund.

If there is an issue or fault with your original order, please contact us immediately so that we can resolve it for you as soon as possible.

Process for Returns:

To return your order, we need to provide you with a Return Authorisation (RA) Number. Please contact us so we can send you through your RA Number and the full details of your return including the return address.

Your Return Authorisation Number must be clearly identifiable on the return, if our warehouse cannot identify this number, your return may be rejected and returned to you.

Items must be in their original shipping carton and include all accessories, free gifts and manuals.

Refunds

Once your return is received and processed your refund will be credited to your original method of payment (minus original shipping charges). Please allow up to 5 business days for your refund to be received.

Please note the refund amount will exclude any expedited shipping costs from original order.